This guide shows you how to transfer your Programa account to a new owner when the original owner leaves your organization or you need to change primary account control.
Important: You must have access to the current owner's account to complete this transfer. If you don't have the password, use the "Forgot my password" option on the login screen to reset it first.
Transferring ownership
Log into the current owner's account
Click the drop-down arrow next to your studio name in the top left corner
Select Settings
Click the People tab
Find the team member you want to make the new owner
Click the drop-down arrow to the right of their name
Select Transfer Ownership
Click Confirm
Note: The new owner will immediately gain full administrative access, and the previous owner will become a regular team member.
Need more help with account ownership? Contact our support team via live chat for personalized assistance.