Web Clipper FAQs

Frequently asked questions about the Webclipper

Gail Esterhuyse avatar
Written by Gail Esterhuyse
Updated over a week ago

How do I download the Web Clipper?

You can download the Web Clipper from the Chrome Store here.

Which browser should I use?

Currently, the Web Clipper is only available to download on Google Chrome on desktop. It's worth noting the Web Clipper is unable to be used on mobile such as Apple iOS or Android.

Can the extension appear on my toolbar at all times?

Yes. To pin the clipper to your toolbar, click the puzzle icon to open your extension options, then select the pin icon next to the Programa Web Clipper option.

I’m unable to select the image on the webpage, how can I save it to the clipper?

The Programa clipper will successfully clip 95% of product images without issue. However, occasionally the system will have difficulty saving images if they have been uploaded as a non supported file format. In this instance, we suggest using the screenshot tool to manually snip the image into the clipper window.

How do I delete an image I accidentally snipped?

Hover your mouse over the image thumbnail in the clipper window, and click the X in the top corner of the image

Can I add a product to the Product Library at the same time as the schedule?

Once you’ve added the product to the schedule, scroll to the top of the clipper window and change the import destination to Product Library. All previously clipped info will remain in the window, save the info to your library by clicking the Clip button.


Will entering a Doc code update all products with the same code across my entire schedule or projects?

The magic of the Web Clipper lies in its precision. The update will only apply to products with the specific Doc code within the project, schedule, and section you are working on.

What if I have multiple products with the same Doc code within a schedule and section, and I want to avoid unintended updates?

If you're using Doc codes to differentiate between different options within your schedule as an example, we recommend web clipping without entering a Doc code initially. Once the product is added, you can manually enter the appropriate Doc code to ensure selective updates.

What if I don't typically use Doc codes?

Not a problem! If you prefer not to use Doc codes, we suggest entering any temporary code while editing the product information using the Web Clipper. You can always delete the code later if it's not needed.

Did this answer your question?