Where is Programa hosted?
Programa runs on Amazon Web Services (AWS), with our core production environment in the United States. Some of the service providers we use may process data in other locations.
Is my data encrypted?
Programa is served over HTTPS, and files you upload are encrypted at rest.
Who else processes my data?
We use trusted service providers to help us run Programa. Our Data Processing Addendum and Privacy Policy explain how we handle personal information.
Is my data used to train AI models?
How we handle your data, including with AI features, is set out in our Privacy Policy and Data Processing Addendum.
Do you support single sign-on (SSO)?
You can sign in with your email and password, or with Google, Apple or Trimble. Programa doesn’t currently support enterprise SSO.
How do I delete my account and data?
Please contact support@programa.com.au and we can assist you in closing your account and deleting your data, as described in our Privacy Policy.
Can you complete a security questionnaire or review?
This FAQ, our Privacy Policy and our Data Processing Addendum answer most security questions. If your organisation has a formal vendor review process, contact security@programa.com.au and we’ll let you know how we can help.